How to use Adobe Remote Update Manager (RUM) to keep your Adobe deployments up-to-date on Munki-managed Macs.
Munki Mac Endpoint Management
University of Illinois IT Pros leveraging Technology Services Endpoint Services Munki Mac Endpoint Management systems to deploy Adobe applications.
Beginning in August 2021, in an effort to improve efficiency, decrease human error, and decrease the amount of time that unit endpoints wait for Adobe Creative Cloud updates, the Endpoint Services team will begin offering several packages for deployment via Munki that leverage Adobe's built-in Remote Update Manager (RUM) Utility.
By using RUM, endpoints will receive updates directly from Adobe without having to wait for Endpoint Services (EPS) to package them for the Munki service. EPS will continue to package Adobe updates for Munki; however, the frequency of these updates will be fewer throughout the year. Many unit IT admins may already be familiar with RUM, as the MECM service has been using RUM to handle Adobe updates for several years.
The following Adobe Remote Update Manager-based packages are available in the Multi-Tenant Munki service. All assume that RUM is already installed on the Mac (which will be the case as long as EPS-packaged Adobe apps have been installed), and all will install on Intel hardware only at this time.
To request a RUM-based package for a different schedule, please contact the EPS team.
In the event that a security update with Adobe's Priority 1 severity rating is released, EPS will package it for immediate release. See more information about Adobe's severity ratings.