SANDI: Health Information System ) - Installed on all VTH PCs https://sandi.apps.uillinois.edu/vetstar/  

PACS: Picture Archiving and Communications System - (Installed on all VTH PCs)  http://imaging.vetmed.illinois.edu/

Remote Access Setup: Remote Access to PACS, RaptorMed, Q-Pulse, Vetstar, SANDI, Instinct

Note: SANDI is supported on PCs and Laptops.  It is currently not tested/supported on tablets or cell phones.

Get Help

Email: IT@vetmed.illinois.edu: For assistance with computer hardware and software issues.

• IT Knowlegebase (KB) on the web: https://answers.uillinois.edu/illinois.vetmed/

Email: HIS@vetmed.illinois.edu: For Vetstar and SANDI access and related issues. 

• VTH Knowlegebase (KB) on the web: https://answers.uillinois.edu/illinois.vetmedvth/

Email: Medrec@vetmed.illinois.edu: For Medical Records

SANDI Navigation Tips

• Tab to move from field to field.
• Any field that that has a character underlined can be combined with Alt as a shortcut. For example alt+C to add charge, alt+1 to Submit a charge.

Job Aids

• CSR Dashboard
• Medication Backorders
• VTH Fax Access - VTH Medical Records Fax Info & Troubleshooting

Patient Dashboard and Modules

Training Modules:  Documentation and Video Training (Select to view)	Video Training	Audience
Full Training Session
**SANDI Group Training Recording 6/20/23 (Approximately 120 min)**		Everyone
Training by Module
[Link for document 107485 is unavailable at this time]		Everyone
SANDI - Client and Patient Lookup and New Setup		CSR
SANDI - Registering a Patient		CSR
SANDI - Patient Dashboard (Home Screen)		Everyone
SANDI Scheduler - Overview: Documentation and Video		Everyone
SANDI - Temporary Account Notes		Everyone
SANDI - Patient Alerts		Everyone
SANDI - Communications Log		Everyone
SANDI - Charge Entry (Basic Charges including Rx and Vaccines)		Everyone
SANDI - Estimates		Everyone
SANDI - Charge Entry (Procedure Packages)		Everyone
SANDI - Radiology Information System (RIS)		Everyone
SANDI - VDL Lab Requisitions (Request Test, View Results, etc.)		Everyone
SANDI - Exams & Forms: Medical Record Documentation (Visit Report, Image Uploads, SOAP Notes, etc.)		Everyone
SANDI - Rx History		Everyone
SANDI - Send Reports to Clients, rDVM, etc.		Everyone
SANDI - Visits		Everyone
SANDI - Recalls, Health Tracking and Immunization History		Everyone
SANDI - Using Departmental Worklists (How to Review/Finalizing Charges and Mark a Patient Ready to go Home)		Everyone

Vetstar Dispensary Specific Training Videos

• Dispensary Entering Medication Charges
• Dispensary Pinning and Double Pinning
• Dispensary Collar Charge Entry and Label Printing
• Dispensary Reprinting Labels
• Dispensary Processing Prescription Refills
• Dispensary Entering Vaccine Information and Obtaining Vaccine and Rabies Certificates

Archived/outdated SANDI Service Training

• Recording of CSR Training:  SANDI - CSR Training 10/7/22
• SANDI Q&A session: Informal CSR Q&A