Browsers, Clearing Cache and Cookies

This document explains where to find instructions on how to clear cache and cookies in your web browser.

NOTE: If you are having trouble with the Illinois App, please see this article: Illinois App, Troubleshooting

Desktop Web Browsers

Browser Windows Document Link macOS Document Link
Google Chrome
Google Chrome		 Chrome (Win) - Clearing Cache and Cookies Chrome (Mac) - Clearing Cache and Cookies
Firefox
Firefox		 Firefox 57+ (Win) - Clearing Cache and Cookies Firefox 21+ (Mac) - Clearing Cache and Cookies
Safari
Safari		 Safari (Win) - Clearing Cache and Cookies Safari 10.0.1+ (Mac) - Clearing Cache and Cookies
Internet Explorer 9, 10, & 11
Internet Explorer 9, 10, & 11		 Internet Explorer 9, 10, and 11 (Win) - Clearing Cache and Cookies None
Microsoft Edge
Microsoft Edge		 Edge (Win) - Clearing Cache and Cookies None
Opera
Opera		 Opera (Win) - Clearing Cache and Cookies Opera 28.0 (Mac) - Clearing Cache and Cookies
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New Microsoft Edge		 New Edge (Win 10, 8, 7, MacOS) - Clearing Cache and Cookies New Edge (Win 10, 8, 7, MacOS) - Clearing Cache and Cookies

Mobile Web Browsers

Operating System Document Link
Android Icon
Android		 Android (Jellybean) - Clearing Cache and Cookies on Google Chrome
iOS Icon
iOS		 iOS - Clearing Cache and Cookies
webOS Icon
webOS		 HP webOS 2.x - Clearing Cache and Cookies
Windows Phone Icon
Windows Phone		 Internet Explorer (Windows Phone) - Clearing Cache and Cookies

Legacy Versions