Frequently asked questions about the Illinois app.
To see the Laundry tile, you must:
Students living in off-campus housing or private certified housing do not have access to the Laundry feature.
To see your Wallet you must:
Tap the Wallet button at the bottom of the screen after you have changed your settings.
Change the language preference in your phone’s system settings.
New groups can be created by faculty, staff or students. You must sign in to the app with your NetID.
The Bus Pass in the Wallet is accepted on all MTD buses. The Campus Guide provides a quick link to the MTD website for schedule, maps, and other information.
You can return to the location where you made the purchase. They can look up the transaction and adjust it so that the meal is charged to the account you prefer.
Download the latest version of the Illinois app or update the app through your app store. The current version (V3.0 and later) has resolved issues with two-factor authentication.
Yes, parents and anyone else can add money to another person’s Illini Cash balance if they know the recipient’s UIN. Cash is deposited to the recipient’s Illini Cash account from the sender’s bank card. No fees are charged by Illini Cash for the money transfer. (Browse > Illini Cash > Add Illini Cash.)