Skype for Business, How to Manage Calls as a Delegate
The following webpage contains up-to-date instructions on how to manage calls as a delegate: https://support.office.com/en-gb/article/Perform-as-someone-s-delegate-9baaf25e-1078-4137-9251-da4f999e97e1
How do I redirect a call as a delegate? How to I answer a call as a delegate? How do I make a call as a delegate?