UC, Lync or Skype for Business Graduate Students
This page answers questions about Unified Communications for graduate and professional students.
UC Services for Graduate Students
All Graduate and Professional Students will receive both a Microsoft Exchange account for email and a Microsoft Skype for Business / Lync account for telephony, but not all accounts offer the same features.
Visit http://uc.illinois.edu/MyUC to check your eligibility for and / or status of your account.
A Microsoft Exchange account is required to use campus email and other Unified Communications services.
To get your Exchange account, https://partnercomputing.illinois.edu and follow the instructions there.
Only Professional Students and Graduate Students with Appointments will receive accounts with Enterprise Voice. Enterprise Voice assigns an actual phone number to your account and gives you the ability to call outside phone numbers.
In order to get Enterprise Voice, you must request it through your Pinnacle Department Manager.
Graduate students without Enterprise Voice will not be able to make or receive calls to public telephone numbers.
More Information & Help with UC
- Getting Ready for Lync - A step-by-step checklist for installing Skype for Business / Lync on Windows, Mac, or mobile.
- Info about using 911 services with Skype for Business
- Email, Exchange, How to configure a desktop client
- UC Training - How to find free in-person and online UC training
For any other help and support questions you can contact the Technology Services Help Desk.