Office 365, Email, Exchange, Setting up Apple Mail

How to manually configure Apple Mail via EWS.

Versions of Apple Mail

These instructions are for Apple Mail on Snow Leopard or later version of Mac OS. 

Any version of Apple Mail (including those earlier than Snow Leopard) can use IMAP to read email from UC Exchange, but will experience the limitations noted on the IMAP instruction page.

Getting started with removing an old mail account: (If someone was migrated, they will need to remove the account first).

  1. Launch Mail (the postage stamp icon in the dock).
  2. In Mail menu, select Preferences....
  3. Click Accounts, and then highlight the account you want to delete.
  4. Click - (the minus sign).
  5. If prompted to access "Internet Account", open that window and delete the account there.
  6. When prompted, click Remove or OK, and then close the Mail preferences window, and then the Mail app.

Getting started with a new mail account:

  1. Launch Mail (the postage stamp icon in the dock).
  2. Under the Mail menu, choose Preferences.
  3. Click Accounts.
  4. Select Exchange (you might need to click the Plus (+) icon in the lower-left corner of the Preferences window first).
  5. In the Add Account window, enter:
    • Full name: Your name as you want it to be displayed
    • Email address:
    • Password: Your Active Directory password
    • Click "Sign In".
    • Allow the Sign in using Microsoft and click "Sign In" in this window.
  6. Microsoft will detect that your account is part of the University of Illinois system and open our sign in window. Enter your AD password here and click "Sign In". 
  7. Check the boxes for the apps you want to use with this account and click "Done". 
  8. Close the Preferences window.

Keywords:Apple, Mac mail setup, configure Exchange EWS, Exchange, migrations, office 365, email   Doc ID:48011
Owner:Office 3.Group:University of Illinois Technology Services
Created:2015-03-03 15:21 CDTUpdated:2019-03-29 11:26 CDT
Sites:University of Illinois Technology Services
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