Email, Exchange, Outlook, How To Delete and Re-Add An Email Account in Outlook

Deleting and Re adding an email account in outlook, Outlook Data Files, You cannot delete until you create a new data file

Please note that this will completely remove the selected email account from Outlook and delete the cached local copy of your mailbox, but items on the server will not be affected. These steps should only be taken after less drastic steps in troubleshooting an Outlook issue have failed.

  • To delete and re add an email account in Outlook you will first have to make sure Outlook is completely closed.
  • Then go to the Windows Control Panel and find the mail icon(in Windows 7 you should just be able to search for it)
  • Click on the mail icon and then click email accounts in the next window that opens
  • You should get to a window listing the email account. You can't delete it yet. Find the data file tab and click on it.
  • In the data file tab click add to create a new data file. Then in the window that opens asking where to save it just click OK.
  • Now make the new data file you just created the default data file. Highlight it and click make default.
  • Now open Outlook and let it load all the way. Once it's loaded fully shut it down all the way again. You needed to do this to complete the change to the new data file.
  • Now go back to the email tab (Control Panel > Mail > E-mail Accounts) and highlight the account you want to delete and press remove.
  • Once the account is removed press the new button and set up the email account again. (Exchange should just auto-detect the account if you put in the email address)
  • After you create the new account go to the data files tab again and make sure the data file associated with the account you just created is set as default.
  • Now open Outlook and let it load all the way again and close it out all the way again. Then go back to the data files tab and delete the extra data file you created before you deleted the first account. It should be named something like personal folders.
  • You're done, start Outlook back up and everything should be good to go.




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Email, Exchange, Outlook 2016 for Mac

Keywords:Delete re-add Outlook data file   Doc ID:48044
Owner:Joshua M.Group:University of Illinois Technology Services
Created:2015-03-03 15:21 CDTUpdated:2018-08-07 14:30 CDT
Sites:University of Illinois Technology Services
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