Networking, Wireless, Local eduroam Policy

This page provides information about the University of Illinois' eduroam offering. eduroam is a secure, world-wide roaming access wireless network for the international research and education community.


The eduroam service provides two major functions:

  1. it allows members of the Urbana campus to access the wireless networks of visited Universities that participate in eduroam using their campus NetID and Active Directory password; and
  2. it provides guests from other universities participating in eduroam the ability to join the wireless network on the Urbana campus, using their home institution's credentials.

This document details the obligations and rights of users of the Urbana campus deployment of the eduroam service.

Note that the eduroam service must be supported by an individual's home institution. At this time only a small handful of American universities have deployed eduroam; however the majority of European and many Canadian universities have.

A map of locations where eduroam is available at

The technically curious may read an overview of the eduroam services at


  • Access to the Urbana campus instance of eduroam is a privilege and not a right. It may be revoked at anytime at the discretion of the Office of the CIO.
  • Access to the eduroam SSID will be granted to any user of an academic institution participating in the eduroam consortium.
  • While members of the campus community (faculty, staff, and students) can access the eduroam SSID on campus, there are some Illinois-specific resources that are not available on the eduroam network, and campus users are encouraged to use IllinoisNet while on campus.

Rights and responsibilities

  • Urbana campus faculty, staff and students are obligated to adhere to the Appropriate Use Policy of both the Urbana campus and that of the visited institution.  Users are obligated to familiarize themselves with the equivalent AUP of any institution they visit.
  • Visitors to the Urbana campus are obligated to adhere to the Appropriate Use Policy of both the Urbana campus and that of their home institution.
  • Users are obligated to authenticate to the eduroam service using the credentials (network ID and password) provided by their home institution that uniquely identifies them. Using incorrect, borrowed, stolen, or other non-identifying credentials will result in a loss of eduroam access and be reported to the user's home institution.


  • The University deeply respects the privacy of the data and activities of users of the campus network. Access to this data, when it is available, is restricted by the procedure for access detailed in section 6 of the campus Appropriate Use Policy. See
  • Users should be aware that use of the eduroam service, like all network services, is logged. Logs will be retained in accordance with eduroam and local policy requirements. Log information will be used in support of the investigation of security-related incidents and in trouble shooting networking problems. In accordance with eduroam policy, this information may be shared with other eduroam participating organizations in support of security-related investigations.

We encourage everyone with any concerns to review the campus Appropriate Use Policy and to gain a better understanding of the Fourth Amendment of the US Constitution


Support for Urbana Faculty, Staff, and Students in Other Locations

Urbana campus faculty, staff, and students should not rely on the visited institution for support in trouble shooting network access with eduroam. Visited institutions are not obligated nor prepared to support visitors accessing eduroam. Urbana campus technical support (the Technology Services Help Desk) will coordinate with the visited institution's technical staff, if necessary to resolve connectivity or other networking problems.

Support for Visitors to the Urbana Campus

Please rely on your home institution's technical support for eduroam-related connectivity problems. They will coordinate with our technical staff, if necessary, to resolve connectivity or other networking problems.

Incident Management

Incident management refers to how the campus will respond when computers are believed to be compromised by malware, when hackers are identified on the network, or when a user is believed to be engaged in malicious activity.

  • In general, systems accessing the eduroam service will be treated according to the standard operating procedure of the Urbana campus for known or suspect compromised systems.
  • Computers connected to the eduroam SSID that are believed to be compromised will be immediately removed from the network and network access will not be restored until the user or the user's home institution notifies that the system has been remediated.
  • Users that attempt to circumvent this policy will have their access to all University resources revoked and their home institution and University sponsor notified.
  • Users whose access credentials are likely to have been compromised due to a system compromise will have their access revoked and their home institution notified.
  • On request from a user's home institution, access logs for an impacted user may be shared with that institution for the purpose of incident investigation or connectivity trouble shooting.

Services allowed on the eduroam network

The eduroam service is intended for lightweight guest access to the University's network. As such it does not support the full range of Internet services the regular campus network does. Long-term guests are encouraged to obtain guest credentials for IllinoisNet.

In general, our implementation of eduroam supports general web browsing, email, and VPN protocols. For more information, see Supported Services through eduroam.

Keywords:eduroam, roaming, access, wireless, network, international, SSID, Appropriate Use Policy, AUP, Privacy,   Doc ID:48511
Owner:wireless w.Group:University of Illinois Technology Services
Created:2015-03-06 16:22 CSTUpdated:2018-09-25 09:08 CST
Sites:University of Illinois Technology Services
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