Classtech, Troubleshooting, Microphone Volume

I'm trying to use the microphone in a technology enhanced classroom but there is no sound. What should I do?

If the microphone in a classroom is not working, make sure the volume is turned up to the maximum level. Some classrooms will have a volume knob on the lectern, while others will have them on the touch panel. Some classrooms do not have volume controls at all. If you are in a classroom with one, make sure the "Mute" button is not depressed. 

If you are using the wireless microphone, change the battery. Extra batteries are typically provided inside of the cabinet.

If none of these strategies work, call Classroom Technologies at 217-244-7000. Let us know if you need a staff member to attempt a repair during your class session or if you would prefer to wait until after your class.




Keywords:CCME Classtech microphone mic issue quiet noise   Doc ID:48851
Owner:Class T.Group:University of Illinois Technology Services
Created:2015-03-16 14:17 CSTUpdated:2019-07-29 11:56 CST
Sites:University of Illinois Technology Services
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