Skype for Business, Conference Call and IP Phone PIN

This page contains both Microsoft documentation and University-specific documentation about how to set and reset your personal identification numbers (PIN) for Skype for Business.

Your Skype for Business PIN

Your Skype for Business PIN (personal identification number) is a unique number you must choose in order to use some Skype for Business tools and services.

Your PIN will enable you to authenticate your identity while you:

Log in to the audio portion of a Skype for Business conference from a non-Skype for Business phone such as your cell phone
Log in to a Skype for Business IP phone using PIN authentication
Log in to a Common Area Phone

PIN Requirements:

Be a minimum of 6 digits
Not be a part of your phone number
Not use sequential numbers (e.g: 123456 or 654321)
Not use repeated numbers (e.g. 111111 or 666666)
Not be easily guessable (e.g. 123123, 112233, 121212)

Set or Reset Your Skype for Business PIN

To reset the PIN for a user or role-based account:

Go to https://dialin.uillinois.edu
Click on the "Sign In" link under the Personal Identification Number (PIN) section
Enter the person or role-based account's user name in the form "uofi\username"
Enter the password for the account and click the Sign In button
On the next screen, click the "Reset your PIN" link
Type the desired PIN number, type it again to confirm it, and then click the OK button

To set or reset the PIN for a Common Area Phone:

The Pinnacle Department Manager or IT pro should send the phone number and the requested PIN to the Technology Services Help Desk.

Additional Help

For assistance setting or resetting your Skype for Business PIN, contact the Tech Services Help Desk / consult@illinois.edu / 217-244-7000