Persistent Chat, What is it?
On this page, you can learn about Persistent Chat for Skype for Business 2015.
Important Notice: The Skype for Business Persistent Chat service will be retired on May 31, 2019. Chat rooms and messages contained within them will not be accessible after this date. Users of Persistent Chat should plan to transition to another service, such as Microsoft Teams.
If you can see the Chat Rooms icon on your Skype for Business main window (in the red square), persistent chat is available to you. So, what is persistent chat and would it be helpful in your daily work life?
Persistent chat lets you create topic-based discussion rooms that persist over time. Persistent chat rooms are where you can communicate and collaborate with a group of people who have a common area of interest. You can share ideas and information by posting messages in real time and find ideas and information by browsing or searching the chat history. Messages are saved over time, so new and old chat room participants can see all the chat history at any time.
With persistent chat, you can search for content within and across rooms, and create alerts (notifications) and filters (topic feeds) to track conversations in particular rooms and about specific topics.
Persistent chat is a great way to add efficiencies to your organization’s online activity. Persistent chat rooms are:
- Easy to access. Find and open chat rooms and monitor chat room activity directly from the Skype for Business main window.
- No participant limit: You can have as many or as few participants in your Persistent Chat room as you wish.
- Easy to monitor. Find out about chat room activity by selecting the Chat rooms view on the Skype for Business main window. In this view, you’ll see the number of new messages next to the chat room name. You can also set up topic feeds and notifications that alert you to the kinds of new messages you want to see.
- A way to contain communications. Chat rooms can reduce randomization by replacing some distribution lists, which helps cut down on email inbox clutter. And, chat rooms provide a place to post questions for experts, which helps reduce the amount of instant messaging (IM).
- Ideal for evolving topics. Chat rooms provide a place to post and review news and new thinking.
Consider using chat rooms to:
- Coordinate events
- Create ask-the-expert/Q&A forums
- Create a bulletin-board environment for evolving topics
- Collect feedback from colleagues/test new features
- Share information between employees across shifts