Persistent Chat, Use Topic Feeds to Monitor Room Activity

On this page, you can learn how to set up a topic feed to notify you of chat room messages that contain specific words and phrases in Persistent Chat.

Important Notice:  The Skype for Business Persistent Chat service will be retired on May 31, 2019.  Chat rooms and messages contained within them will not be accessible after this date.  Users of Persistent Chat should plan to transition to another service, such as Microsoft Teams.

You can fine-tune your chat room monitoring by setting up topic feeds, or filters, that notify you of chat room messages that contain specific words and phrases you’re interested in. One topic feed, the “Ego filter,” is created automatically by Lync persistent chat to capture and alert you about any messages that contain your name.

Topic feeds help you stay current on your areas that involve or interest you without having to inspect every new message that gets posted to the rooms you’re following.

Topic feeds apply only to rooms that you follow. They are listed under the Followed tab on the Chat Rooms view. (The topic feed icon Topic Feed Icon next to a name indicates that it is a topic feed.)

Create a topic feed

  1. In the Chat rooms view of the Lync main window, click the Add button.
  2. On the dropdown menu, click Create a New Topic Feed.

Create Topic Feed

  1. Give your topic feed a name. (If you don’t assign the topic feed a name, it will take the name of the search terms you assigned it.)
  2. Tell Lync whose posts you want to follow, and provide key words to narrow down the content you want to keep track of. Then click OK.

You may want to create topic feeds for people whose communications are important to you (for example, create one that uses your boss’s name as a keyword) or for topics you’re working on. Or, decide on a word or acronym that you’ll use in messages that you want your colleagues to see, and ask them to set up a topic feed for that term.

Keywords:Lync, persistent chat, chat, filter, topic feed, ego, alert Skype for Business 2015   Doc ID:49291
Owner:Lync M.Group:University of Illinois Technology Services
Created:2015-03-19 16:47 CDTUpdated:2019-03-15 11:42 CDT
Sites:University of Illinois Technology Services
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