Skype for Business, Call Forwarding and Simultaneously Ring on Lync 2013 for Android

On this page you can learn how to set up call forwarding and simultaneous ring.

You can use the Skype for Business Android app to set up call forwarding and simultaneously ring so calls don’t get missed.

If call forwarding options are enabled, you can forward calls to another number or to another contact. Call forwarding is especially useful if you’re traveling or working from home, because calls can be forwarded to your current location. If you’re out of the office, calls can be automatically forwarded to a co-worker.

The simultaneously ring option is handy for people on the go. When you get a call it rings on two phone numbers at the same time. You can set your incoming calls to simultaneously ring your phone and another number or contact in case you’re busy or momentarily unavailable.

Forward call to voice mail or another number

The Call Forwarding option is typically used to forward calls to voice mail or to a number other than your mobile number. When you set call forwarding settings in Skype for Business, all incoming calls are automatically forwarded to the destination you choose.

To set call forwarding, do the following:

  1. From the top, tap the My Info icon, first icon from the left, and then tap Call forwarding.
  2. On the Call Forwarding screen, tap Forward calls to, and then select one of the following:
  3. Tap a number you’ve added before, such as your mobile phone, or
  4. Tap Voice mail to have the call sent to your voice mail where you can retrieve it later, or
  5. Click New number and type in a new phone number, or
  6. Tap New contact, and then search a contact in the box that is displayed.
  7. Finally, tap Apply settings and then select when this setting should apply.

Stop call forwarding

To stop call forwarding, do the following:

  1. From the top, tap the My Info icon, first icon from the left, and then tap Call forwarding.
  2. On the Call Forwarding screen, tap Do not forward.
  3. Optional step, tap Apply settings and then select when this setting should apply.

Set up simultaneously ring

Unlike call forwarding where your work phone doesn’t ring, you can set your incoming calls to simultaneously ring your phone and another number or contact. This setting can help ensure that callers don’t get the busy signal and their calls don’t get missed. At the same time, they won’t be aware that their call was forwarded.

  1. From the top, tap the My Info icon, first icon from the left, and then tap Call forwarding.
  2. On the Call Forwarding screen, tap Simultaneously ring, and select one of the following:
  3. Tap a number you’ve added before, such as your mobile phone, or
  4. Tap New Number and type in a new phone number.
  5. Then tap OK.

If the Call Forwarding option isn’t set to simultaneously ring on your mobile phone, you won’t receive incoming Lync calls on your mobile phone when Voice over IP isn’t available.




Keywords:Lync, Android, mobile, call forwarding, simultaneous ring Skype for Business phone redirect   Doc ID:49399
Owner:Lync M.Group:University of Illinois Technology Services
Created:2015-03-23 13:58 CSTUpdated:2016-12-19 15:53 CST
Sites:University of Illinois Technology Services
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