On this page you can learn how to install and sign in to Skype for Business on your iOS device.
Skype for Business for iOS is a productivity app that brings Skype Meetings, presence, instant messaging (IM), voice, and video capabilities to your iOS mobile device. It has a new look and feel, at-a-glance view of your upcoming meetings and conversation history, simplified call controls, and other improvements.
To get Skype for Business for iOS, you need an iOS device running OS 9.3 or later. If you have an iOS device running iOS 9.3 or later and currently have the Lync 2013 mobile app, uninstall it and please download the new universal (iPhone+iPad) version of the Skype for Business app from the App Store.)
To remove the Skype for Business app from your phone, do this:
⚠(Caution: Sign out of Skype for Business before removing the app, otherwise you might continue to receive calls from your Skype for Business account on your phone, Sign out of Skype for Business app)
Tap your profile picture, then choose Sign out.
Use Settings on your iOS device to specify calls and meetings, contact options, and other overall settings. Some of these
options might be unavailable due to settings pushed by the server. To access your options, tap your picture, and then tap
Enter your iPhone’s mobile number with country/region codes. When Skype for Business cannot use Wi-Fi or the cellular data
network to make an audio or video call, you’re called back at this number to connect you to the audio part of the Skype for
When you first sign in to Skype for Business for iPhone, you’ll be guided to configure your Phone Number. To update it, on the Settings screen, under Calls and Meetings, tap Phone Number, and then enter your mobile phone number including the country/region and area code.
Normally, Skype for Business for iOS won't show meeting content or participant video feeds during a meeting unless you have a Wi-Fi connection. If you turn these options off and aren't connected to Wi-Fi, Skype for Business tries to use your data connection to show screen sharing and video. To change your Wi-Fi settings, do the following:
(Turning off one or more of these options can result in higher data charges, difficulty viewing shared content or video, or both.)
By default, the My Credentials option is turned on so all your meeting and voice mail information is shown on Skype for Business.
Text telephone (TTY) mode is used to send text over a telephone line. A TTY device must be connected to the iPhone to
interpret the modified audio. Otherwise, you might experience poor audio quality. Using TTY mode in a conference call might also cause audio quality issues.
By default, TTY mode is turned off. Tap On to turn it on.
Logs are used by system administrators to collect, analyze, and save data. A system administrator might ask you to turn on the logging options to do troubleshooting. If you’re not asked, you don’t need to be concerned with this option.
To turn on logging, on the Settings screen, under Other, tap Logging, and then tap the slider to On.
If you receive a sign-in error message, you can send the sign-in logs to Microsoft. Tap Upload Sign-In Logs, and then tap one of these options:
To send error logs to your IT Pro, tap Send Log Files, and enter the information requested on the screen.
Tap Help to view Help topics.