Skype for Business, Make and Receive a Video Call

On this page, you can learn how to make and receive a video call in Skype for Business.

You can make face-to-face video calls with your contacts. All you need is a camera and your computer’s speakers and microphone. You can also use a headset if your computer doesn’t have a built-in audio device.

Start a video call

  1. Open Skype for Business, and either find a contact in your Contacts list or type a name in the search box to find the person you’re looking for.
  2. Point to the contact’s picture, and click the Video icon.
    video chat button

An alert pops up on your contact’s screen, which they can use to accept or ignore your request.

  1. If the video call is accepted, the conversation window expands to display the video. Use the views and controls, such as mute/unmute, as needed. For details about controls and views, see the following section.
  2. At any time, you can do any of the following:
    1. To end the call, close the window, or click the hang up button.
      hang up button
    2. To stop showing your video, point to the camera icon, and click End Video. The audio will continue.
You can also add video to an existing instant messaging (IM) conversation. Simply click the camera icon in the window to start your video.
start video button

Use video controls and views

In the conversation window, choose a view by clicking Pick a Layout and then clicking any of the following:

To control call participants, in the conversation window, right-click someone’s video or photo, and then click any of the following:
To see videos or photos in a separate window, click Pop out the video gallery, and then click either:

Answer a video call

When someone calls you, a toast alert pops up on your screen. Do one of the following: