UC Help: Non-Person Accounts

On this page you can find University-specific documentation about non-person accounts, used for purposes such as common area phones (CAP), role-based accounts, and response groups that answer multiple calls coming to a particular group or departmental phone line.




Keywords:Lync, response groups, role-based accounts, accounts, role-based, common-area, activation, Pinnacle Department Managers, pinnacle, org id, longest idle, parallel, round robin, attendant, serial, distribution list, presence, MyUC, enterprise voice, agents, agent anonymity, transfer, blind transfer, forward, exchange, voice mail, pin, ip phone, hotdesking, cap   Doc ID:49534
Owner:Lync M.Group:University of Illinois Technology Services
Created:2015-03-25 11:44 CDTUpdated:2016-12-19 17:12 CDT
Sites:University of Illinois Technology Services
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