UC, Lync 2013, FAQ for Lync 2013 for Android

On this page, you can learn the answers to several frequently asked questions about Lync 2013 for Android.

When I make a Lync call does it use my mobile minutes?

The Require Wi-Fi for VoIP calls option lets you choose if you want to use the cellular data network for audio calls. When you turn on Require Wi-Fi for VoIP calls and a Wi-Fi connection isn’t available, Lync tries to call your mobile number instead. When you answer the incoming mobile call, you’re then connected to the Lync call. As a result, your mobile minutes might be used.

Why don’t I see all my conversation history on my mobile phone?

The conversation history on Lync 2013 for Android is not synced with Microsoft Exchange Server. This means conversations that occur on your Lync mobile device are displayed only on that device’s conversation history and nowhere else. Also, when you delete a conversation on your mobile device, that conversation is permanently deleted.

To keep a record of a particular conversation you’ve had on Lync on your mobile device, email the conversation to yourself from Lync.

I was disconnected from a meeting. Why isn’t there an option to rejoin the meeting?

This is an unsupported feature. If you’re disconnected from a meeting or you tapped End by mistake, the only way to rejoin the meeting is to go back to the meeting request and tap Join. Or, ask someone is in the meeting to add you back in to the meeting.

Why can’t I invite people to a meeting?

This is an unsupported feature. If you’re in an unscheduled ad-hoc meeting, you can’t invite additional participants. If there’s someone in the meeting who is using Lync on the desktop or Lync Web App, ask them to invite additional participants.

Why can’t I see all my meetings in my Meeting tab?

This is by design. You can see only your meetings for the same day.

Keywords:Lync, Lync 2013, wifi, history, mobile, Android, Exchange, Lync web app, ad-hoc, meeting Skype for Business 2015   Doc ID:49958
Owner:Lync M.Group:University of Illinois Technology Services
Created:2015-04-02 17:36 CDTUpdated:2016-12-19 17:12 CDT
Sites:DoIT Help Desk, University of Illinois Technology Services, Voice Services
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