UC, Lync 2013, FAQ for Lync 2013 for Windows Phone

On this page, you can find the answers to some frequently asked questions about Lync 2013 for Windows Phone.

When I make a Lync call does it use my mobile minutes?

The Require Wi-Fi for VoIP setting allows you to choose whether want to use the cellular data network for audio calls. When you turn on Require Wi-Fi for VoIP and a Wi-Fi connection isn’t available, Lync will try to make the call by calling your mobile number instead. When you answer the incoming mobile call, you’re then connected to the Lync call. As a result, your mobile minutes may be used.

I don’t see all my conversations history on my mobile phone

The conversations history on Lync for Windows Phone is not synced with Microsoft Exchange. This means that conversations that occur on your Lync mobile device will be displayed only on that device’s conversation history and nowhere else. Also, when you delete a conversation on your mobile device, that conversation is permanently deleted. To keep a record of a particular conversation you’ve had on Lync on your mobile device, send the conversation to yourself from Lync as an email message.

What version of Lync do I have to be on to use Lync on my mobile device?

It is always best to use the most current Lync version that is available for your device. Visit your app store for updates.

Keywords:windows phone, lync, lync 2013, mobile, voice, call, conversation, history, contacts, wifi Skype for Business 2015   Doc ID:50135
Owner:Lync M.Group:University of Illinois Technology Services
Created:2015-04-07 16:29 CDTUpdated:2016-12-19 17:12 CDT
Sites:DoIT Help Desk, University of Illinois Technology Services, Voice Services
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