UC, Lync 2013, Getting Started with Lync 2013 for Windows Phone

On this page, you can learn how to get started using Lync 2013 for Windows Phone.


Microsoft Lync 2013 for Windows Phone is an app that brings Lync presence, instant messaging (IM), and voice and video capabilities to your mobile device. With Lync 2013 for Windows Phone, you can choose from multiple ways to communicate with others, including IM, calling, or a video call using either Wi-Fi only or your cellular data connection when you’re not connected to Wi-Fi.

Installation requirements

Before you install Lync 2013 for Windows Phone, you’ll need to install the Windows Phone 8 OS and its latest updates, available from Microsoft.

Installing Lync

Install the Lync 2013 app on your mobile phone with a couple of steps.

  1. From your phone, go to the Store, and search for Microsoft Lync 2013.
  2. Tap the Install button. As soon as the app is installed, it appears on your phone.

If you plan to install Outlook app on your phone, then by default you’ll also be guided to install the Lync app.

Removing Lync

To remove the Lync app from your phone, do this:

  1. Touch and hold your finger on the Lync app icon, and then tap Uninstall.
  2. As soon as the app disappears, the app is removed from your phone.

Signing in to Lync

If you have a cellular data plan, or your device is connected to a Wi-Fi network, signing in is quick. Just start the Lync app, and on the sign-in screen, enter your credentials and tap Sign In. To sign in, enter yournetid@illinois.edu (or, if you are an AITS employee, use yournetid@uillinois.edu) and your AD password.

For more information, see Help Signing In?

In some cases a user name should be provided in the Advanced Options. If you haven’t used Lync on your desktop computer and this is the first time you’re using Lync, you need to have a Lync account created and a sign-in address. If you don’t know this information, contact the Technology Services Help Desk. You can’t create a new Lync account from the Lync 2013 for Windows Phone app.

Signing out of Lync

To sign out of Lync, on the my info screen do one of the following:

  • At the bottom, tap the More (…) icon, and then tap sign out.
  • Tap your current status, and then from the Set Your Status screen, tap Sign Out.

Using Lync for the first time

The first time you sign in to the Lync app, you’ll need to decide whether you want to make Lync audio and video calls by using Wi-Fi only, or by using your cellular data connection when you’re not connected to Wi-Fi.

  1. When you first sign in, tap the Next arrow icon.
  2. On the set up work calls screen, Require Wi-Fi for VoIP is set to OFF by default. This means Lync will use Wi-Fi to make Lync calls. When you’re not connected to Wi-Fi, you can use your data cellular data connection or mobile minutes instead.
  3. Require Wi-Fi for video is set to ON by default. This means Lync will use only Wi-Fi to make Lync video calls.
  4. When you’ve made your selections, tap the Next arrow icon.
  5. Enter your Windows Phone number with country / region codes (this should prepopulate with your call forwarding or simultaneous ring settings that have you set on Lync for the desktop). When Lync cannot use the Wi-Fi or cellular data network to make an audio or video call, Lync will call you back at this number to connect you to the audio portion of the Lync call. When you’ve finished entering your number, tap the Next arrow icon.
  6. On the next screen, confirm any changes you’ve made, and tap the Next arrow icon and allow your work calls to simultaneously ring on your mobile phone number.
  7. To receive an alert when a Lync contact is trying to get in touch with you, on the Turn on Lync push notifications? screen, tap the check mark button.
  8. Tap the Done arrow icon to start using Lync.

 NOTE:    To make changes to your call settings, on the my info screen, at the bottom, tap the More (…) icon, and then tap settings.

Here’s what happens when you make your selections.

Require Wi-Fi for VoIP calls: OFF

  • Lync might use your cellular data connection to make and receive audio calls when you’re not connected to a Wi-Fi network. If you are connected to Wi-Fi, Lync tries to use the Wi-Fi network for audio calls instead.
  • If you’re not connected to Wi-Fi when you make an audio or video call, Lync calls you back at the number you specify. For these calls, you’re connected to the audio portion of the Lync call only. Video isn’t available for that call. This might result in usage of your mobile voice plan minutes.

Require Wi-Fi for VoIP calls: ON

  • Lync won’t use your cellular data connection to make or receive calls.
  • If you’re connected to a Wi-Fi network, Lync tries to use Wi-Fi for calls.
  • If you’re not connected to Wi-Fi when you make an audio or video call, Lync calls you back at the number you specify. For these calls, you’re connected to the audio portion of the Lync call only. Video isn’t available for that call. This might result in usage of your mobile voice plan minutes.

Require Wi-Fi for Video calls: OFF

  • Lync might use your cellular data connection to send and receive video when you’re not connected to a Wi-Fi network. If you are connected to Wi-Fi, Lync tries to use the Wi-Fi network for video instead.
  • Video isn’t available for calls connected via your mobile number over the cellular voice network.

Require Wi-Fi for Video calls call: ON

  • Lync won’t use your cellular data connection to send or receive video.
  • If you’re connected to a Wi-Fi network, Lync tries to use Wi-Fi for video.
  • If you’re not connected to Wi-Fi when you make an audio or video call, Lync calls you back at the number you specify. For these calls you’ll be connected to the audio portion of the Lync call only. Video won’t be available for that call. This might result in usage of your mobile voice plan minutes.



Keywords:windows phone, lync, lync 2013, mobile, requirements, install, installation, uninstall, remove, sign in, login, sign out, log out Skype for Business 2015   Doc ID:50137
Owner:Lync M.Group:University of Illinois Technology Services
Created:2015-04-07 16:45 CDTUpdated:2016-12-19 17:12 CDT
Sites:University of Illinois Technology Services
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