UC, Lync Web App, Answer an Instant Messaging Request in Lync 2013

On this page, you can learn to accept instant message requests and begin an IM conversation.

Lync 2013 for Windows has been upgraded to Skype for Business 2015. While most of Lync 2013's functionality will remain the same or similar, some details may be different, and screen shots may still illustrate the Lync 2013 interface. See UC, Skype for Business 2015, Why do I see Skype for Business when I'm using Lync? for more information.

You have a lot of options when you want to respond to an IM request.


Accept the request and begin an IM conversation:

  • Click anywhere on the picture display area of the request window. (You’ll see an Accept prompt as you point at the window.)

Let the person know you’re too busy to be interrupted:

  • Click the Options dropdown arrow and select Set to Do Not Disturb. Your presence status will immediately change to Do Not Disturb.

Ignore the request

  • To close the request without sending an acknowledgement to the sender, click Ignore.



Keywords:Lync, Lync 2013, windows, IM, instant message, do not disturb Skype for Business 2015   Doc ID:50193
Owner:Lync M.Group:University of Illinois Technology Services
Created:2015-04-08 17:20 CDTUpdated:2016-12-19 17:12 CDT
Sites:University of Illinois Technology Services
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