UC, Help Using Lync
On this page, you can find both Microsoft documentation and University-specific documentation about how to use Unified Communications systems.
The following document collections are reproduced with permission from Microsoft, with local University of Illinois content integrated as appropriate.
Lync / Skype for Business Versions
For faculty, staff, and graduate students at the University of Illinois:
For receptionists, call centers, Help Desks, and other groups that share phone duties among a group of people:
- Response Groups/Non Person Accounts
(for call centers)
For non-University guests who wish to attend Lync-based voice and / or video conferences:
- Skype for Business, Participate in Online Meetings with Skype for Business Web App
(for guests with web browsers that support Silverlight)
- Skype for Business, Communicate with Skype Users
(for Skype users who wish to communicate with Lync users)