On this page, you can find both Microsoft documentation and University-specific documentation about how to use Unified Communications systems.
The following document collections are reproduced with permission from Microsoft, with local University of Illinois content integrated as appropriate.
For faculty, staff, and graduate students at the University of Illinois:
For receptionists, call centers, Help Desks, and other groups that share phone duties among a group of people:
For non-University guests who wish to attend Lync-based voice and / or video conferences: