UC, Lync 2013, Settings in Lync 2013 for Windows Phone

On this page, you can learn how to specify voice, notifications, contact settings, and other settings for Lync 2013 for Windows Phone.

What do you want to do?

Require Wi-Fi for VoIP and Video

For more information about VoIP settings, go to Manage VoIP settings.

Mobile Number

For more information, go to Manage VoIP settings.

Push Notifications

Push notifications let you know about a new or missed audio or video call, instant message, or alert when you’re signed in to Lync but aren’t active on your mobile device. To turn on push notifications, set the Push notifications setting to On.


To show your photo and view the photo of other contacts on your mobile device, set the Show photos setting to On.

Phonebook Access

To allow Lync to access your mobile phone contacts using search, set the Phonebook setting to On.


The Exchange setting lets you enter credentials if Exchange Server credentials are separate from your Lync settings. If they’re the same, keep the Use Lync Credentials switch set to ON. You need Exchange Server credentials to show meetings and voice mail.

HTTP Proxy

HTTP Proxy information may be required if you’re connected to a Wi-Fi network that requires proxy information. If you don’t configure the proxy information, you’ll be able to sign in and also sent an IM or call users who are connected to the same Wi-Fi network. But for any other activity, you’ll need to specify the proxy information in Settings. The app can’t discover the proxy from your phone Settings, so you’ll need to add the proxy information specifically in the Lync app settings. To add proxy information, do this:

  1. At the bottom, tap the More () icon, and then tap Settings.
  2. Tap HTTP Proxy, on the HTTP Proxy screen type your Wi-Fi proxy information, and then tap Set Proxy.

If you don’t know the proxy information, contact your technical support team.


Text telephone (TTY) mode is used to send text over a telephone line. A TTY device must be connected to the Windows Phone to interpret the modified audio. Otherwise you might experience poor audio quality. Using TTY mode in a conference call might also cause audio quality issues.

  • By default, TTY is tuned off. Tap On to turn it on.


Logs are used by system administrators to collect, analyze, and save data. A system administrator might ask you to turn on logging to do troubleshooting. If you’re not asked, you don’t need to be concerned with this option.

  • To turn on Diagnostic Logging, set Diagnostic Logging to On.

Upload Sign-in Logs

The Sign-in Error Reporting feature automatically generates an error report when you can’t sign-in to Lync.

From the settings screen, you can select when to upload a sign-in error report to Microsoft.

  1. At the bottom, tap the More () icon, and then tap settings.
  2. Tap Upload Sign-in Logs, on the next screen to select when you’d like to upload sign-in error logs.

Online help

To view online help topics and videos on how to use Lync on the Window Phone, do the following:

  • From any screen, tap the More () icon at the bottom, tap About, and then tap Help.

Keywords:Lync, Lync 2013, Windows Phone, mobile, notifications, photo, phonebook, exchange, http proxy, tty, text telephone, phone, log Skype for Business 2015   Doc ID:50334
Owner:Lync M.Group:University of Illinois Technology Services
Created:2015-04-10 17:28 CDTUpdated:2016-12-19 17:12 CDT
Sites:University of Illinois Technology Services
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