Email, Exchange, Outlook synchronization permission error

In Outlook for Windows, you may receive the error "You do not have sufficient permission to perform this operation on this object, See the folder contact or your system administrator."

When using Outlook on Windows, you may receive error messages that look like the following:
Synchronizer Version 15.0.4711
Synchronizing Mailbox 'LastName, FirstName'
Synchronizing server changes in folder 'FolderName'
Downloading from server 'casarray.mx.uillinois.edu'
Error synchronizing folder
[80070005-508-80070005-560]
You do not have sufficient permission to perform this operation on this object. See the folder contact or your system administrator.
Microsoft Exchange Information Store
For more information on this failure, click the URL below:
http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80070005-508-80070005-560
Done
A common cause for this is a corrupted offline Outlook Data File (.ost).  The solution is to re-create this file: https://support.office.com/en-ca/article/Repair-Outlook-Data-Files-pst-and-ost-64842a0a-658a-4324-acc6-ef0a6e3567cd.

The first half of the page walks through repairing a .pst file.  Skip down to the section that starts with "Re-create an offline Outlook Data File (.ost)."



Keywords:Exchange Outlook sync synchronizing error   Doc ID:51289
Owner:Josh M.Group:University of Illinois Technology Services
Created:2015-05-11 15:50 CDTUpdated:2016-12-19 16:33 CDT
Sites:University of Illinois Technology Services
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