Email, Exchange, Cannot see shared calendar in Outlook 2011, 2007

I've shared my calendar with someone, but they tell me they get a permissions error when they try to view it. This situation occurs when the person tries to view my calendar using Outlook 2011 for Mac.

How to Solve this Problem

We’ve discovered a situation where attempts to share your Exchange calendar don’t work as you’d expect.

This problem is documented for Outlook 2011 for Mac. Technology Services strongly suggests upgrading to Outlook 2016 as part of the best method to solve this problem. Outlook 2016 is available from Webstore as part of the Microsoft Office offerings.


When sharing a calendar, you select what level of detail you want to share. If you only want the person to be able to see your calendar (not make changes to it), there are three choices:

  • Free/Busy time: the person sees blocks of time on your calendar, but no information about what they represent.
  • Time, subject, location: the person sees time, subject, and location information about events, but no information about participants, notes, or attachments.
  • Full Details: the person can see all details associated with calendar events.

People using Outlook 2010 or later for Windows, or OWA (https:/webmail.illinois.edu) to view your calendar will see the correct level of detail, but Outlook 2011 for Mac does not understand the first two choices (Free/Busy time and Time, subject, location). If you’ve granted either of these two levels of access, a person trying to view your calendar with Outlook 2011 for Mac will receive an error saying they don’t have permission. It does not matter which client you use to set the permissions.

There are two workaround options. Choose the one that better meets your needs.

Courtesy: Cornell University

Original page: http://www.it.cornell.edu/services/outlook2011mac/howto/troubleshooting_detail.cfm?id=231148




Keywords:Mac OSX Exchange calendar shared permission   Doc ID:51717
Owner:Josh M.Group:University of Illinois Technology Services
Created:2015-05-28 10:00 CSTUpdated:2017-01-09 13:36 CST
Sites:University of Illinois Technology Services
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