Skype for Business, Add a Contact

On this page, you can learn how to add contact from inside or outside of the campus network in Skype for Business.


In Skype for Business, your contacts are the online identities of the people you communicate with a lot--both inside of the Urbana campus network, or outside of it (if they have a Skype account). Either way, you can add them to your Contacts list so they’ll be just a click away. Add people by name, by instant messaging address, or, if they are on the campus network, by phone number. Every contact you add is assigned membership in one or more of your contact groups.

Add a contact using search

Here’s the quick way to add a contact:

  1. In the search box on the Contacts view of the Skype for Business main window, type a name, IM address, or desk phone number (if they are on the campus network). As you type, search results will start appearing below the search box and the tabs will change from Groups, Status, Relationships, and New:

    When the Search box is empty, the available tabs are Groups, Status, Relationships, and New.

    to My Contacts and Skype Directory:

    When you start typing in the Search box, the tabs below change to My Contacts and Skype Directory.

  2. If the person you are searching for is on the campus network, keep the My Contacts tab selected (that's the default). When My Contacts is selected, Skype for Business searches the campus Active Directory.

    If the person you are searching for is not on the campus network but you know they have a Skype account, click the Skype Directory tab to search for them among the millions of Skype users out there. Knowing their Skype ID and location helps narrow the search quickly. You can also search using their email address or Microsoft account (e.g., JohnDoe@outlook.com).

  3. When you see the listing for the person you want to add, point at their picture (or picture display area).

    If they are in your organization (My Contacts), and you want to add them to one of your groups, click the More Options button, and then choose either Add to Contacts List (then select one of your groups) or Add to Favorites.

    If they are a Skype user, and you want to add them to one of your groups, click the Add to contacts button, then choose one of your groups or the favorites group to add them.

Adding a non-Skype Contact

Create a contact within Outlook using the client on PC or MacOS; or using Outlook Web Access. The contact should include the appropriate phone number, and should not be created as a local (within your account only) contact. It will take a few minutes, but the newly created contact will become available by searching for it within Skype for Business.

Note Some people might have a campus account and a Skype account. So if you work with someone and are also friends with them, you may want to add both of their identities to your contacts.




Keywords:Skype for Business, contacts, instant message, IM, Skype ID, Skype directory, Groups, Status, Relationships, Lync   Doc ID:51748
Owner:Lync M.Group:University of Illinois Technology Services
Created:2015-05-29 11:51 CDTUpdated:2016-12-19 16:53 CDT
Sites:University of Illinois Technology Services
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