WebStore, Shopping via the WebStore

How to shop at the WebStore

WebStore is a secure Website with 24/7 availability, and most software products can be downloaded immediately to your computer.

To shop:

  1. First, choose the Purchase Type you intend to make: Unit Purchase or Personal Purchase. To select the Purchase Type, use the "Personal Purchase" and "Unit Purchase" buttons at the top of the page.
  • Unit Purchase software and training courses are paid for by University funds and require a Banner Account Number for items that are not free. Unit Purchased software products are for installation on University-owned machines.
  • Personal Purchase software and training courses are NOT paid for by University funds and require a valid personal credit card for items that are not free. Personal Purchase software products are for installation on personally-owned computers.

      2.  Next, find products, using one of the following methods:

  • Browse all product offers, by clicking the "Browse All" button near the top of the page.
  • Enter a specific product name in the Product Search box near the top of the page to search for a particular item.
  • Browse by category, by selecting a category from the list in the page footer.
  • Select a Featured Product group by selecting one of the featured product icons.

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(Remember that it may be necessary to log out of your WebStore Account so you can see all WebStore offers while trying to help the customer find an offer)

  • Requests for older/newer versions not included in an offer. Before escalating check the current offer to determine what versions are included.
  • Requests for software not currently available on WebStore.
  • Requests for Lab or Classroom licenses, if an offer does exist.
  • Requests when the customer is questioning their eligibility for an offer.
  • Requests about WebStore offers which are out of stock.

 



KeywordsWebStore Shop isss new software old versions offers consultant   Doc ID51876
OwnerWebstore W.GroupUniversity of Illinois Technology Services
Created2015-06-03 10:31:24Updated2023-07-14 15:15:38
SitesUniversity of Illinois Technology Services
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