Library Systems - Voyager/Illinet Online/I-Share/CARLI - Problems or Questions

What if I have problems or questions concerning the CARLI (Voyager) system? What if I need to contact CARLI support

The CARLI support desk can be reached at the numbers below. 

The support desk is available:
  •  24/7/365 for technical problems.
  • After hours, (after 5 p.m. and on weekends and holidays), you will have the option of paging a tech support staff person to report a system outage or other serious problems.
  • 8:30 a.m. to 5 p.m. for non technical problems (training and consulting) 
After 5 p.m. and on weekends and holidays emails should be sent to the address below. The problem or question will be handled the next business days.

Contact - CARLI Support - 1-866-904-5843 or 217-244-7593
Email -

Website - CARLI website

Keywords:AITS, library sytems, voyager, illinet online, I-Share, Carli, problems, questions   Doc ID:51947
Owner:Chris B.Group:University of Illinois System
Created:2015-06-04 13:30 CDTUpdated:2017-01-06 16:34 CDT
Sites:University of Illinois System
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