ViewDirect - Access to View Direct and Document Direct Applications
Access and Documentation for ViewDirect/DocumentDirect Reporting Application. Help with installation of print plugin.
- Accessing DocumentDirect
- Enterprise Folders feature
- Installation Instructions for Users
- Notes for Network Administrators
- Help with Print Plug-in and Printing Reports
- Help with DocumentDirect
You must obtain an Enterprise ID and set up your password before you can use DocumentDirect.
Enterprise Folders feature
You have the option to run DocumentDirect with or without Enterprise Folders. Enterprise Folders allows you to:
- Personalize access to information and create multiple views of the same report—for example, by date, by type, or by customer—without ever replicating the reports.
- Modify the contents of folders by dragging any item from the document server—including reports, report versions, sections, topics, topic versions, or topic items.
- Copy or move reports within Enterprise Folders.
- Create an unlimited number of Enterprise Folders.
- Export a report to Microsoft Excel.
The Enterprise Folders feature requires Java software to be installed on the user's computer. If you already have Java installed for using Banner Administrative Forms, then there is nothing else you need to do. See the Installation section of this web page for more information.
Installation Instructions for UsersApple OSX:
Apple OSX users can view reports in ViewDirect/DocumentDirect. However, in order to print report, reports must be downloaded via Adobe or OSX preview application to print reports locally.
Supported Browser for Apple OSX: Firefox 38/39
Supported Adobe Versions for Apple OSX: Adobe (Reader/Pro) 11 and DC* or OSX Preview
Supported Java: Latest version of Java 8
*Note: Printing with Apple OSX and Adobe requires downloading the report you need and printing via Adobe or OSX Preview.
The Print Plug in below is only for Microsoft Windows users.
Microsoft Windows users can view reports in ViewDirect. Windows users of ViewDirect/DocumentDirect who wish to print must install the print plug-in software. This will be automatically installed upon your first attempt to print a report often following a ViewDirect system upgrade. You must have local administrator privileges to install the software. This software is only for use by users with Windows Operating Systems.
Supported Browser for Microsoft Windows: Internet Explorer 9, 10, 11, Firefox, and Chrome
Internet Explorer is recommended to allow users to utilize the Print Plugin software for ViewDirect printing.
Supported Adobe Versions for Microsoft Windows: Adobe (Reader/Pro) 11 and DC
Supported Java: Latest version of Java 8
You must have local administrator privileges on your machine in order to install these software components. Otherwise, please ask your local network administrator for assistance.
Enterprise Folders users require the Java Plugin, the same version that is used by Banner Administrative Forms. If you do not have the correct version of the Java Plugin installed, DocumentDirect will prompt you to download and install it. Again, you must have local administrative privileges to successfully install Java.
Notes for Network Administrators
All DocumentDirect/ViewDirect users who need to print reports must have the print plug-in ActiveX control installed on their machines. Users will be prompted to install the plug-in on their first attempt to print a report. Local administrative privileges are required for the installation to succeed. This software is only for use by users with Windows Operating Systems.
For mass deployment to your Windows users, AITS has built a Windows MSI file available for download:
Access to Windows MSI file available for download
- DocumentDirect Print Plugin Version 4.6.1 (32bit Operating Systems) (.MSI)
- DocumentDirect Print Plugin Version 4.6.1 (64bit Operating Systems) (.MSI)
NOTE: Adobe reports require the use of Adobe Reader or Pro.
Adobe applications are 32 bit applications that would require using the 32 bit MSI to print.
The 32 bit MSI can be installed to a 64 bit machine without issues.
Users of the Enterprise Folders feature requires the Sun Java Plugin (JPI), the same version required by Banner Administrative Forms. This installation requires local administrative privileges as well. Click here for more information regarding the JPI.
Help with DocumentDirect
- Print Plugin Help and Troubleshooting
- ViewDirect Job Aid (University HR)
- ViewDirect Enterprise Folders Job Aid (University HR)
- Description of toolbar icons
Contact the AITS Service Desk for further assistance.