Centrex, Retirement

What departments can expect in regards to Centrex retirement

Centrex phone numbers can no longer be reused for Lync or RightFax. 

What we are doing
  1. Analog Equipment:  We are in the process of identifying an alternative analog connectivity service. Except those Centrex lines used for faxing, all remaining Centrex lines will be transitioned. Customers will be able to keep their telephone numbers.

  2. Faxing with Sensitive Data: We are in the process of identifying an alternative fax service.  All remaining Centrex lines flagged as being used for faxing sensitive data will be transitioned. Customers will be able to keep their telephone numbers

Until the alternative services are identified and implemented, existing Centrex lines will continue to be supported.   

 

 

What you can do

 

  • Centrex lines can be moved to new location if needed.
  • Extensions can be installed if a new analog line is needed.
  • If you no longer use these Centrex line(s), please submit a request to have them disconnected. You can find more information about disconnecting a Centrex line here: https://answers.uillinois.edu/illinois/page.php?id=48577.  If you are unsure of what centrex lines you still have; the Services All Services report is available to Pinnacle Department Managers.


To Run the Services All Services report:
  • Log into Pinnacle
  • Click on the Reports menu item
  • Click on the Search action button
  • Click on the Services All Services hyperlink

On the Report Profile page

  • Click on the Run action button
  • Select the ORG code to report on
  • Click on the Run action button

The report has 9 column headings; the columns to pay attention to are:

  • ServiceNum (Column C) - 10 digit Centrex number
  • Service Type (Column D) -  look for Centrex








Keywords:centrex retirement   Doc ID:54257
Owner:Janet J.Group:University of Illinois Technology Services
Created:2015-07-22 16:06 CDTUpdated:2018-02-05 10:35 CDT
Sites:University of Illinois Technology Services
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