Why doesn't my Microsoft Office for UI-Owned Computers, Campus Agreement activate?
Computers which are joined to the campus domain will activate automatically but activation can be done manually by following this process:
Download the activation file from the Office for UI Owned Computers offer in your order history to activate Office with the University activation server.
To activate Office 2010, 2013 and 2016:
If you still cannot activate email firstname.lastname@example.org with your external IP address, computer name and approximate time you last tried to activate. Note: Computers will attempt to reactivate about every 90 days. If your computer is disconnected from the campus network for long periods of time you may need to repeat this procedure.