uAchieve/Darwin - Cannot Connect to Database
Client is receiving the error - Cannot connect to database: ora-12154: TNS: could not resolve service name.
If the encoder has recently been added to the list of uAchieve/DARwin end-users by the uAchieve/DARwin security administrator, there may be an error in the PC setup. Contact the uAchieve/DARwin Administrator on your campus. They will check the tnsnames file and make sure it exists and has entry the uAchieve/DARwin database.
uAchieve/DARwin Administrator Contacts:
- UIUC: Chad Cross - 217-244-6811, firstname.lastname@example.org
- UIC: Amy Knetl - 312-413-3474, email@example.com
- UIS: Aleta Carlberg - 217-206-8295, firstname.lastname@example.org