Webstore, Autodesk keeps asking for license manager

Why does my Autodesk software keep asking for the license manager and never start up?

This is most often caused by not choosing the network license type and specifying the name of the license server during the installation. The solution to this problem is to do a clean uninstall of the software and then reinstall it making the correct license choices.

To perform a clean uninstall.
1. First, uninstall the program through the Windows Control Panel.

2. Then run the Microsoft Install/Uninstall Fixit utility and try to uninstall again:

http://support.microsoft.com/mats/program_install_and_uninstall/en-us

3.  If you are having licensing issues, you can remove the licensing storage file as well. If you are not dealing with licensing errors, removing this file may be unnecessary. Remove the Trusted Storage file (Licensing). It is located in these areas:
C:\ProgramData\FLEXnet\adskflex_########_tsf.data
C:\ProgramData\FLEXnet\adskflex_########_tsf.data.backup

4.  Delete any residual Program Files from these locations:
C:\Program Files\Autodesk\
C:\ProgramData\Autodesk\
C:\Program Files (x86)\Autodesk\
C:\Users\All Users\Autodesk\
C:\Users\**YOUR USERID**\AppData\Roaming\Autodesk\
C:\Users\**YOUR USERID**\AppData\Local\Autodesk\

The program folders should be clearly named.

Clean out your TEMP files. 
1.) Click the Windows Start button.
2.) In the Run box type %TEMP% and press Enter
3.) Highlight and delete all files. Ignore any files in use.

Please read the installation instructions with your WebStore order before reinstalling.




Keywords:WebStore autocad revit maya   Doc ID:56156
Owner:Vicki T.Group:University of Illinois Technology Services
Created:2015-09-12 16:08 CDTUpdated:2017-03-30 15:41 CDT
Sites:University of Illinois Technology Services
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