Webstore, LabVIEW NI License Manager Hangs

Why Does the LabVIEW NI License Manager Hang When Querying a Volume License Server?

This issue is typically caused by a missing DNS suffix, preventing proper communication.  To correct this, follow these steps:

  1. Navigate to Start»Control Panel, then open Network Connections
  2. Right click Local Area Connection, then select Properties
  3. Select Internet Protocol (TCP/IP), then click Properties
  4. Click the Advanced button
  5. In the DNS tab, select the "Append these DNS suffices" button and then add the following:
    1. webstore.illinois.edu
    2. ad.uillinois.edu
    3. ad.uiuc.edu
    4. ad.uic.edu

The NI License Manager should start working again and LabVIEW should be able to successfully obtain a license but please contact WebStore if not.




Keywords:WebStore NI server volume query   Doc ID:56266
Owner:Vicki T.Group:University of Illinois Technology Services
Created:2015-09-13 14:46 CSTUpdated:2016-12-19 15:55 CST
Sites:University of Illinois Technology Services
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