I get the error that I am not eligible to make a purchase when I try to purchase a software package.
Each WebStore offer has specific eligibility (student, staff, etc.) requirements that must be satisfied for you to add the item to your shopping cart. There are many different types of eligibility rules and offers can be limited to staff or students of a specific campus or even restricted to users who have purchased a prior version of the product from the WebStore at some point in the past.
Please email email@example.com if you believe your eligibility authorization is incorrect or if you have additional questions about eligibility requirements.