UC, Skype for Business, Transfer call to a colleague's voicemail

This page details the steps to transfer a Skype for Business call to another Skype for Business user's voicemail. This page applies to Lync 2013 for Windows and Skype for Business for Windows.

While on a Skype for Business call, you can transfer the call directly to another person's voicemail by following the steps below.

  1. Click the Transfer button.

    Click the Transfer button

  2. Type the name of the person to whom you'd like to transfer the call.

  3. Hover over the person's picture until the blue circle with a white phone in the center appears, then click the arrow next to the blue circle and select the Voice Mail option.

    Search by name and transfer to voice mail.

NOTE: A keyboard shortcut (on Windows) to bring up the transfer call window is Ctrl-Shift-T.




Keywords:skype for business, lync, lync 2013, transfer, voicemail, windows   Doc ID:57895
Owner:Lync M.Group:University of Illinois Technology Services
Created:2015-10-30 16:55 CDTUpdated:2016-12-21 16:36 CDT
Sites:University of Illinois Technology Services
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