Email, Exchange, Android mail app keeps crashing

The mail app crashes whenever I try and reply to a email on my phone

This is likely due to an update that was applied to your Android phone. The likely culprit appears to be Android System Webview.

Simply uninstalling the latest Android System Webview updates resolves the app crash issues that many customers have been experiencing since the update.

The following may vary depending your Android operating system but it will be similar:

To uninstall the update, open the Settings app and navigate to Applications, then open Application Manager and find Android System Webview. Now simply tap on it and select “Uninstall updates.”





Keywords:crash droid reply send   Doc ID:61487
Owner:Josh M.Group:University of Illinois Technology Services
Created:2016-03-03 11:06 CDTUpdated:2016-12-19 17:00 CDT
Sites:University of Illinois Technology Services
Feedback:  2   3