Security, Cryptolocker, Ransomeware, Malware

I believe I opened an attachment that was Malware and might be cryptoware? What can I do?

Cryptolocker/Ransomware scams involve a type of malware that infects computers and restricts users' access to their files or threatens the permanent destruction of their information unless a ransom is paid. Once Ransomware launches on your machine, it is nearly impossible to access your files.

For university owned machines, turn off your machine and contact your local department IT immediately. They will have to reimage your machine, but they MAY be able to save some of your data if it isn't encrypted already.

For future reference you will want to back up your files to cloud storage service that keeps a history or archive of your files. Such options include:

U of I Box : http://box.illinois.edu/
Google Drive: https://drive.google.com/drive/my-drive
Microsoft OneDrive:
https://onedrive.live.com/about/en-us/

What can you do to avoid this in the future? Be vigilant. Know what 'normal' is like on your computer so if anything goes wrong you'll recognize it sooner. Also, and this is more difficult, don't click suspicious links or attachments.

More detailed info from Microsoft can be found here.





Keywords:crypto malware cryptovirus locky   Doc ID:62569
Owner:Security S.Group:University of Illinois Technology Services
Created:2016-04-07 10:15 CSTUpdated:2016-12-19 16:10 CST
Sites:University of Illinois Technology Services
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