College of FAA, Services, Hardware and Software, Software Purchases

FAA Mark

This article applies only to Faculty, Staff and Students of the College of Fine and Applied Arts (FAA).

For more information, please contact Technology Services at FAA via:

• Phone: (217) 333-1986
• The Web: https://it.faa.illinois.edu/

Technology Services at FAA facilitates the acquisition and installation of computer software for administrative, instructional, and research purposes.

Availability and Hours

  • All faculty and staff within the College of Fine and Applied Arts who wish to purchase additional software for their university owned computers, including computer labs, are eligible for the service.
  • Service is available Monday - Friday, 8:30 am - 5:00 pm.

Purpose

  • Purchasing software through Technology Services at FAA helps track purchases and renewals. It also gives the Webstore a single point of contact.
  • Allows for the software to be owned by the proper individual or entity.
  • Some software is eligible for special licensing that may allow for the use of concurrent licensing which reduces overall cost.
  • This allows Technology Services at FAA to ensure compatibility and make recommendations for alternative software that may already be licensed.

Rates

  • There is no charge for assistance in acquiring or installing software.
  • Any software that has a licensing fee will be charged to your unit. 
  • Some packages may be licensed strictly for instructional use and not for research or administrative use.

Features

  •  Technology Services at FAA partners with the University of Illinois Software Webstore for license management as well as distribution for a variety of titles.

Who Makes the Purchase

    • Technology Services at FAA will purchase the following:
      • Any software to be purchased via Apple App Store.
      • Any software to be purchased via Webstore.
      • Any software to be used in an instructional computer lab.
      • Cross Unit purchases (to allow Technology Services at FAA to track licensing and renewals for better savings).
    • Your Unit may purchase software not listed above after consulting with Technology Services at FAA for security and compatibility.

Getting Started

Making the request

    • The first step is to create an Technology Services at FAA Help Desk help request to initiate the process. During this step, we will help determine compatibility, evaluate effectiveness of the software andsecurity, and determine how the software should be purchased. The help request should include the following information:
      • Name of the software
      • Version of the software
      • Quantity to purchase
      • Account code (CFOP) to charge
      • Who will receive the software
      • Which machine(s) will receive the software
      • A suggested vendor and link (if appropriate)
      • Any other pertinent information as needed.
    • If, during this step, we determine it is best for the unit to purchase the software we will need the following added to the help request after it is purchased by the department:
      • Copy of receipt
      • Licensing information
      • Download information

Timeframe

    • Please allow 3 business days for most software purchase.
    • Please allow 5-10 business days for Apple software orders.

Installation

    • Units should work with Technology Services at FAA for installation of all software. Technology Services at FAA has many software packages already configured that allow for remote installation. If you would like to request access to any of these titles for installation on an University-owned computer, please create a help request at the Technology Services at FAA Help Desk

Support

For software licensing information, please contact theTechnology Services at FAA Help Desk. For Webstore specific questions, contact the Webstore.




Keywords:programs   Doc ID:63313
Owner:Michael C.Group:University of Illinois Technology Services
Created:2016-05-10 09:42 CDTUpdated:2016-11-01 14:56 CDT
Sites:University of Illinois Technology Services
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