iBuy - Vendors/Catalogs - I’m having trouble accessing a punchout vendor catalog.
I’m having trouble accessing a punchout vendor catalog.
Troubleshooting points to check:
- Confirm that you have an established Banner Ship To Code set as your default Shipping Address. Many vendors will not recognize a nickname and access to the punchout catalog will be denied.
- Although many of the punchout catalogs are supported by other browsers such as FireFox or Google Chrome, it is advised to use Internet Explorer (or Safari if a Mac user) as the default browser
- Delete Cookies from browsing history.
- Ensure that you have 3rd Party Cookies enabled.