Digital Signage, Vendor Resources
Four Winds Interactive Support Resources
Four Winds Interactive maintains information regarding support and contact resources in their FWi Community site.
The direct link to this information is: https://fourwindsinteractive.force.com/articles/User_Guide/Contact-Us
Digital Signage Services at Illinois uses Content Manager and Content Player software from Four Winds Interactive (FWi). All documentation from Four Winds Interactive is provided through FWi Community which requires a separate login to use.. FWi Community can be accessed at (fourwindsinteractive.force.com) and a login can be requested from this site.
Support requests to FWi should be directed to (720.259.5000 or 1.877.204.6679); or the their webform http://www.fourwindsinteractive.com/contact?cf=technical
Also note that as of April 1, 2017 Four Winds Interactive will no longer accept direct email support requests via the support@fourwindsinteractive address.