Digital Signage, Vendor Resources
Four Winds Interactive Support Resources
Four Winds Interactive provides support through their FWi Community site.
The direct link site is: https://fourwindsinteractive.force.com/
Digital Signage Services at Illinois uses Content Manager and Content Player software from Four Winds Interactive (FWi). All documentation from Four Winds Interactive is provided through FWi Community which requires a separate login to use. A login can be requested from their contact page: https://www.fourwindsinteractive.com/contact-support and using your University of Illinois email address as your FWi login.
Support requests to FWi should be directed to (720.259.5000 or 1.877.204.6679); or the their webform https://www.fourwindsinteractive.com/contact-support
Also note that as of April 1, 2017 Four Winds Interactive will no longer accept direct email support requests via the support@fourwindsinteractive address.