Illinois Compass 2g, Temporary Scope Error on Session Timeout

What is this error?

When a browser session to Illinois Compass 2g times out (usually after session inactivity exceeding 3 hours), and the student tries to continue the session by clicking within it, they may be presented with a "red bar error" stating:

TEMPORARY scope is unavailable.
For reference, the Error ID is 63147ec2-2c........ <-this is a long ID
Wednesday, June 15........ <-this is the client date/time of the event

To correct this:
- close the erroring tab or the entire browser window
- open a new tab or browser window
- navigate to https://compass2g.illinois.edu
- provide your logon credentials




Keywords:temp compass timing blackboard red bar   Doc ID:65388
Owner:Compass C.Group:University of Illinois Technology Services
Created:2016-07-22 14:40 CDTUpdated:2017-04-13 11:47 CDT
Sites:University of Illinois Technology Services
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