Business Objects - CS Job Already in Use Error

Customers received the error message, "Database error: (CS) Job already in use" when trying to run an existing report in Web Intelligence Rich Client.

A customer received the following error message when trying to run an existing report in Web Intelligence Rich Client (Webi).

Database error:  (CS) "Job already in use". (IEW 10901) (WIS 10901)

The steps to correct this error are listed below.


1)  Navigate to START
2)  Type:  regedit in search programs and files field
3)  Click My Computer or Computer, you will have to navigate through the "tree" to get to the location to change the settings.
4)  Click HKEY_CURRENT_USERS
5)  Click Software
6)  Click Microsoft
7)  Click Windows
8)  Click Current Version
9)  Click Internet Settings

View of Internet Settings

10) Go to EDIT, Select NEW, Select DWORD Value

Screenshot of Go to EDIT, Select NEW, Select DWORD Value

11) In the "blank" folder type:  Received Timeout
12) In the pop up box, type:  36ee80 at Hexidecimal

Screenshot of Value Data 36ee80 at Hexadecimal Base.

13) Click Decimal, the Value will change to 3600000

Screenshot of Value 3600000 at Decimal Base

14) Click OK
15) Reboot your machine



Keywords:Business Objects, Webi, CS Job Already in Use, DS, AITS, Decision Support, Web Intelligence Rich Client   Doc ID:65945
Owner:Stephanie A.Group:University of Illinois System
Created:2016-08-10 10:40 CDTUpdated:2017-04-18 09:58 CDT
Sites:University of Illinois System
Feedback:  0   0