WebStore, Mathematica activation key/password combination is not valid error or activation code requested instead of password.

When entering the password in Mathematica from the WebStore Mathematica for Faculty/Staff offer you may receive the following error. "The activation key/password combination is not valid. Please verify that you have entered the activation key and password correctly." Or you may be asked for an Activation Key instead of the Organization Name and Password.

If your activation window asks for an Activation Key instead of a Password please email webstore@illinois.edu and explain that your Mathematica for Faculty/Staff installation is asking for a Activation Key instead of a Password. We will provide the alternate activation method.


For additional assistance please contact webstore@illinois.edu