Employees - Managing university email addresses

Employees may have multiple university (UI-type) email addresses if they have multiple campus affiliations. UI email addresses typically are netid@illinois.edu, netid@uic.edu, or netid@uis.edu. This document explains how employees can set their preferred email address, how to add personal email addresses to their Banner record, and how to automatically forward mail sent to your preferred university email address to an alternative email address.

What is a “preferred” email address?

Your preferred email address is the primary address where official university email is delivered to you as an active employee.  Some employees may have multiple campus affiliations and therefore multiple university email addresses.  One and only one university email address must be marked “preferred” in Banner (specifically in the Banner form GOAEMAL).  

To see your current university preferred email address:

  1. Log into Enterprise Self-Service
  2. Click the Personal Information tab
  3. Click the Email Addresses link

How do I change my preferred email address?

Send an email to the AITS-ESC Person Resolution team to request which of your university email addresses (illinois.edu, uic.edu, or uis.edu) you would like set as preferred.  Personal email addresses or email addresses @uillinois.edu should not be marked preferred for active employees.

How do I add a personal email address to my record?

If an employee wishes to add a personal (PERS) email address to his or her Banner record, this can be done via Nessie.  However, the personal email address cannot be the Banner preferred email address if the employee is active.  Adding a personal email address to Banner will not necessarily mean that university email will be sent to this address. 

To add a personal email address to your active employee record:

  1. Log into Nessie
  2. Click the Personal Info tab
  3. Click the Employee Information Form link
  4. Click the Address/Phone/Email link
  5. Next to the Personal Email address type, click Add

How do I redirect/forward/route my university email to another address?

Each campus allows staff to manage routing or re-directing emails to a selected email address (policies vary).  While the university may send an official email to the employee’s UI email address, if the employee has set routing/redirecting, the email will then be forwarded to the employee’s chosen personal or alternative university email account.  Click on the appropriate link for instructions and policies.




Keywords:AITS, preferred,email,account,GOAEMAL,ESC,Person,Resolution,NESSIE,routing,forwarding,redirect   Doc ID:70413
Owner:Stacey N.Group:University of Illinois System
Created:2017-02-03 16:53 CDTUpdated:2017-02-03 17:19 CDT
Sites:University of Illinois System
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