College of FAA: Connecting to remote Windows desktop servers from Mac OS X

FAA Mark
This article applies only to Faculty, Staff and Students of the College of Fine and Applied Arts (FAA).
For more information, please contact Technology Services at FAA via:


This article describes how to connect to a remote Windows desktop service from a computer running macOS. Technology Services at FAA provides a remote desktop service to allow Banner and FACTS access for Mac users within the college. AITS provides a remote desktop for iCS users.

Important! If off-campus, you will first need to connect to the VPN (CISCO AnyConnect Secure Mobility Client). If you're not sure how to login to the VPN, or you do not already have the VPN client installed, directions on download and setup are available here.


  1. Go to the Applications folder and locate Microsoft Remote Desktop.

  2. MRD

  3. Double-click to open Microsoft Remote Desktop.
  4. Your “My Desktops” list will open, but may be empty.
  5. Click the “New” button in the top left corner
  6. Fill in the “Edit Remote Desktops” window as follows:
    1. Connection name: choose something descriptive
    2. PC name
      1. For the AITS remote desktop:
      2. For the FAA remote desktop:
    3. User name: UOFI\mynetID (substitute your own netID)
    4. Password: your Active Directory password
    5. If full screen mode is not desired, uncheck “Start session in full screen”
    6. The completed window should look like this: (for AITS remote desktop) (for FAA remote desktop)
      MRD Edit MRD Edit2
  7. Close the window and your new remote desktop will automatically be saved to the “My Desktops” list.
    MRD Desktops
  8. To connect to a remote desktop, double-click on it from your “My Desktops” list.

    • Note: You may receive the following security prompt:
      MRD cert
    • You can choose to continue and connect to the server, in which case you’ll receive the prompt every time you connect. Or you can click ‘Show Certificate’ and check the ‘Always trust’ box, which will then prompt you for your Active Directory password.
      MRD Trust


Keywords:remote desktop   Doc ID:70886
Owner:FAA-IT U.Group:University of Illinois Technology Services
Created:2017-02-21 16:24 CDTUpdated:2019-03-25 11:39 CDT
Sites:University of Illinois Technology Services
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