System Login - Error messages explained

Meanings of common and uncommon error messages that are preventing you from logging into a university application

The NetID or password that you provided was incorrect This is likely due to a typo in either your NetID or your password.  Try clearing out both the NetID and Password fields and type them in again.
Your password has expired Click here to regain access to your account; you will do so with a previously established account recovery option: a text, an email, or a call.  If you’ve not set up self-service options, so are unable to recover your account, you will need to visit your University’s Help Desk
Your account has been locked due to repeated failed login attempts Your account is temporarily locked.  This is for your safety and the safety of the University of Illinois should your account be attacked.  Try again in ten (10) minutes.
You are already logged in You already have an active session, and have logged in an additional time.  Nothing to worry about.
You've successfully logged in, but we cannot load the application you requested Something went wrong attempting to load your application.  Please contact the University of Illinois Systems AITS Service Desk staff.
You do not have a valid system session Your session is no longer current; it likely timed out.  Try restarting your browser and logging in again.
Your NetID password does not exist You're password cannot be found in our system for some reason.  Please contact the University of Illinois Systems AITS Service Desk staff.

See Also:

Keywords:AITS, enterprise, ID, EnterpriseID, NetID, login, login page   Doc ID:72296
Owner:Shawn L.Group:University of Illinois System
Created:2017-04-03 17:39 CDTUpdated:2017-04-19 14:56 CDT
Sites:University of Illinois System
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