University of Illinois Unified Knowledgebase

Endpoint Services, Munki, How do I access reporting in Munki?

Systems

Munki Mac Endpoint Management

Affected Customers

University of Illinois IT Pros leveraging Technology Services Endpoint Service Munki Mac Endpoint Management

General Information

MunkiReport is a reporting service for endpoints managed with Munki. It provides a quick overview of your mac fleet through various dashboards and reports. It can also provide data for use in various inventory and security compliance reports.

Actions

• Logging In
• Default Report Data
• Changing the MunkiReport User Interface
• Locating Client Data in MunkiReport

Logging In

Default Report Data

Login with your AD credentials and you'll see the Dashboard summarizing:

• how many clients (endpoints) are active and inactive
• recent events—such as warnings and installs—as well as the time of warning relative to the time the Dashboard was last reloaded
• current status indicators including SMART (for locally-connected storage volumes), FileVault & Time Machine usage, and warranty information where available
• how many of each type of managed endpoint hardware are in the managed set of endpoints, which OS versions are managed on those endpoints, which versions of Munki are in-use, and which endpoints are bound to a directory (Active Directory, in this case)
• pending actions on endpoints (such as pending installs and uninstalls)

Each section of the report is in a rectangle with a label ("SMART status", "Time Machine", "Hardware age", and so on) and a small icon to the right of the label. Select that icon for a paginated listed of information about the relevant endpoints summarized in that section. Selecting the icon next to "Free Disk Space", for example, shows a list of endpoints where you can get more detail including:

• see a table listing per-endpoint free disk space and sort that table by any column header
• change the query (in the upper-right corner) and produce different results in realtime as you type
• export the table in Microsoft Excel or CSV format
• copy the table to the clipboard for use elsewhere
• print the table

Select a particular endpoint's name to get still more information about that endpoint, control that endpoint remotely (subject to authentication), or see other details about that endpoint (such as installed fonts, details about the attached displays, and which applications are used most frequently).

Changing the MunkiReport User Interface

Across the top of the MunkiReport UI you'll find a shortcut to get back to the Dashboard, a menu listing all of the available reports, a menu with each endpoint listing (detail about each endpoint), a funnel icon for specifying which set of endpoints you want to work with (particularly useful if you're a member of multiple units), a wrench icon to set the user interface theme, a world icon to set the user interface language, and your NetID which is a menu where you can find the link to log out.

Locating Client Data in MunkiReport

The table below shows where different kinds of reporting data are found in MunkiReport.

Reporting Data	Location(s) in MunkiReport (may be multiple)	Notes
Antivirus status	Listings - Malwarebytes [see notes]	This is dependent on the antivirus product a unit is using. While MunkiReport has MalwareBytes reporting capabilities, it has not been tested by EPS. There is no MunkiReport support for Sophos or Dell Data Protect; unit IT Pros would have to get that information from the individual service's console.
Backup status	Reports - Backup	Currently only available for Time Machine (the native macOS backup client) and CrashPlan backups.
Computer Name	Listings - Clients
Critical updates Security updates	Listings - Managed Installs (search for desired update) - or - Listings - Client Report (search or sort by build version)	Search for current versions of Apple security updates, or look for build version resulting from a particular update.
Definition updates	Listings - Managed Installs (search for desired update)	Search for current versions of Apple's Gatekeeper, Malware Removal Tool, or XProtect releases.
Encryption status	Dashboard - FileVault 2 Status - or - Listings - Security
Endpoint age	Dashboard - Hardware Age - or - Listings - Warranty Report (for approximate year of manufacture) - or - Listings - Hardware (for detailed model info, including model year
Endpoint age - average by unit	Dashboard - Hardware Age (filter by Machine Group)	Requires manual calculation of average endpoint age.
Endpoint warranty status (in or out of warranty)	Listings - Warranty Report (contingent on Apple GSX account)	This is not currently available. An Apple GSX account is required to perform warranty lookups.
Endpoints - number by unit	Dashboard - Client Activity (filter by Machine Group)
Firewall status	Reports - Security Report - or - Listings - Security
Hardware failure / not healthy	Dashboard - SMART Status - or - Listings - Storage [SMART Status] ___________________ Reports - Power Report [Battery health] - or - Listings - Batteries [Battery health]
IP address (DHCP or Static)	Listings - Network (select client to view dhcp vs. static)	Only viewable for single client, not in bulk.
Last logged-in user	Listings - Clients	Will only show the user who was logged in the last time the client checked in with the Munki server. If Munki last ran at the login window, this field will be empty.
Last login	Listings - User Sessions (filter on 'login'; select client to view timestamp). Requires MunkiReport 3.	Available only in MunkiReport 3; only viewable for single client, not in bulk.
Location	Reports - Location Report - or - Listings - Location	This is not currently available. EPS must first evaluate the Location module to rule out any potential privacy issues. This is due to the fact that with this feature, unit IT Pros would be able to see the last known location or vicinity for the endpoints in their MunkiReport business unit. If approved, units would also need to install the Pinpoint package on their clients.
MAC Address	Listings - Network
Operating system	Reports - Client Report - or - Listings - Clients
Operating system not patched	Dashboard - OS Breakdown	Shows minor point releases.
Operating system unsupported	Dashboard - OS Breakdown	While this doesn't identify which OSs are out of support, it provides a clear overview, including minor point releases.
Owner/primary user	Listings - Clients - or - Listings - User Sessions (requires MunkiReport 3)	Listings - Client will only show the user who was logged in the last time the client checked in with the Munki server. If Munki ran at the login window, this field will be empty. Listings - User Sessions will provide login history over time to help identify the primary user.
RDP status	Not available
Software installed list	Select client; Show - Munki	Only viewable for single client, but not in bulk.
Time since last restart	Listings - User Sessions (filter on 'reboot'; select lient to view timestamp.) Requires MunkiReport 3.	Available only in MunkiReport 3.
Unit	Use filters to select Machine Group(s)