Kaltura, Live stream error

Kaltura live stream error

We have received reports of errors appearing on some Kaltura live stream events. The error states "Your browser does not support Live stream playback."

Live error

We believe the error message is related to browsers that do not have Flash enabled. The error does not appear on browsers where Flash is enabled, nor does it appear on iOS browsers. 

We intend to update the players this summer (2017) and the version we have tested does not report this error. At the time of this writing (May 4, 2017) we cannot update the player to address this problem due to the no-change period and a lack of testing.

Your options are to use a browser that has Flash enabled or view on an iOS device.

Keywords:live, error, playback   Doc ID:73133
Owner:Drew M.Group:University of Illinois Technology Services
Created:2017-05-05 13:19 CDTUpdated:2017-05-05 15:57 CDT
Sites:University of Illinois Technology Services
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